All Lifeline systems and hand held extinguishers must be returned to Lifeline or one of its agents every two years for a service - click here for a list of dealers. Before returning the systems read the System Care, Maintenance and Servicing Technical Bulletin for further information on what we are
looking for and how to keep your system correctly maintained.
For all returns of bottles please use the returns form that you can find here.
The MSA have released a bulletin updating competitors on the implementation of this regulation change clarification on this is offered in another FAQ below.
If you wish to return your system for service or refill to Lifeline please ensure you send the cylinder back on some form of recorded delivery enclosing your daytime contact details. We will then contact you once the system has been received for payment details. This service usually takes around 3-5 working days but can take longer in the busier times of the year.
You are also more than welcome to call in at Lifeline and have the work carried out while you wait. If you intend to do this, please contact us first to advise when you are coming.
Lifeline is no longer able to service or refill extinguishers produced by any other manufacturer.