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    Returns

    Information on how to return or exchange products

    Goods may be returned for a refund, credit or exchange within 14 days of receipt, subject to the following conditions:
    • Items are returned carriage paid.
    • Items are received in a resalable condition.
    • Items should be returned unused in their original condition in order to secure a refund.
    • Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
    • We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
    • All returns are to be accompanied by the senders name and address, account number, invoice number, and reason for return.
    • We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.